Shipping policy

Shipping Policy

We aim to process and deliver all orders quickly and reliably.

Processing Time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after business hours will be processed the next business day.

Shipping Origin

All orders ship from the United States.

Shipping Methods

We ship via major carriers including UPS, FedEx, and USPS. Shipping method may vary depending on product, weight, and destination.

Delivery Time

Most orders arrive within 2–5 business days after processing. Delivery estimates are provided at checkout.

Bulk and Case Orders

Many of our products are sold in bulk or case quantities. Larger orders may ship in multiple packages and may arrive separately.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated. Some products may include free or flat-rate shipping.

Tracking

Tracking information will be provided once your order has shipped. Please allow up to 24 hours for tracking updates to appear.

Delivery Issues

If your package is delayed, lost, or marked as delivered but not received, please contact us promptly. We will assist in working with the carrier to resolve the issue.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, you must notify us within 3 business days of delivery. Please include photos and order details so we can review and resolve the issue.

Shipping Restrictions

We currently ship within the United States. Some products may have additional shipping restrictions depending on carrier or regulations.

Contact

For any shipping-related questions, please contact us at:
Email: mdstatecustomerservice@gmail.com
Phone: (443) 317-9625